WhatsApp AI Chatbots for Kenyan Businesses
A WhatsApp AI chatbot is an automated assistant on the WhatsApp Business Platform that answers customer questions from approved business information, qualifies leads, books appointments and can request M-Pesa payments, then hands complex chats to a person. Nimus builds these assistants for Kenyan businesses, connected to the CRM so every chat becomes a tracked lead.
An assistant that answers, qualifies and books on WhatsApp around the clock, then hands over to your team.
How We Do WhatsApp AI Chatbots Differently
Kenyan customers message at night and expect answers in minutes. When nobody replies until morning, the lead has often gone to a competitor.
We build assistants that answer from your own prices and policies, ask the questions your sales team needs, book the next step and send M-Pesa payment prompts. A person can take over at any moment, and every conversation is logged in your CRM.
Built for: Businesses with many repetitive enquiries: real estate, schools, clinics, e-commerce, hospitality and financial services.
Investment: From KES 50,000, one-off, plus monthly messaging costs. Exact written quote after a free call.
What You Get
- WhatsApp Business Platform setup through an official provider
- AI assistant trained on your approved information
- Lead qualification and booking flows
- M-Pesa payment requests
- Human handover and shared team inbox
- CRM logging and weekly conversation reviews
From First Call To Results
Four steps. You know what happens, when, and what it costs before we start.
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Step 1: Collect
Your FAQs, prices, policies and the questions your team answers daily.
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Step 2: Design
Conversation flows, limits and handover rules.
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Step 3: Connect
WhatsApp, CRM, calendar and M-Pesa.
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Step 4: Improve
Weekly reviews of real conversations to sharpen answers.
Read Before You Buy
Prices, benchmarks and the questions to ask, written for Kenyan businesses.
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Works Best With These
Every specialist service plugs into the same lead system, so results are measured in one place.
Custom All-In-One Systems (Bespoke Software, CRM, ERP & M-Pesa Automation)
One custom system for your website, team, office, pipeline, leads and finances. 3 months free support.
See the full serviceM-Pesa Integration
STK Push checkout and automatic payment confirmation that end manual M-Pesa reconciliation.
See the serviceWhatsApp AI Chatbots: Questions We Get Asked
Straight answers. If yours is not here, ask me directly.
Simple menu bots cost about KES 20,000 to 60,000 to set up, AI assistants KES 50,000 to 150,000, and assistants integrated with CRM, bookings and M-Pesa KES 150,000 to 600,000, plus monthly messaging and AI costs. Nimus WhatsApp AI assistants start from KES 50,000.
No. It handles repetitive and after-hours questions and hands complex, sensitive or high-value conversations to your team with the full history.
Modern AI handles Swahili well and often understands mixed English, Swahili and Sheng. We test with your real customer messages and improve answers weekly.
Start Your Project
Tell me where your business is and where you want it. I'll reply within 24 hours to set up a free 15-minute call.
